Through this workshop, TYM focused on accurately conveying the opinions of engineers who directly listen to customers' voices on the spot. It is explained that it was an opportunity to organize the Voice of Customer (VOC) operating system so that product development and service provision can be achieved from a customer perspective by collecting opinions from engineers.
TYM CEO Kim Do-hoon said, "We will strengthen the VOC operating system in the future to listen to customers on the spot," adding, "We will try to develop better products and provide quality services based on customer opinions."
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